Rosengårdcentret has a high standard of customer service, and offers several seating and lounge areas, a Customer Information Desk located centrally in the middle of the centre, lockers, a baby nursing room, restrooms as well as cash machines. The Customer Information offers personal service from centre staff throughout the core opening hours; here you can also renew your bus pass or buy gift cards to be used in the centre.

The Center Management office is furthermore located on the 1st floor, which is accessed from the stairs situated on the Square in the middle of the centre.